CNA Practice Test: Communication and Interpersonal Skills 1
These 30 questions will help you prepare for the 2019 CNA examination. The questions are based on the categories that are included in the exam. They are similar (and often identical) to the actual questions that you will be asked. Each question has been researched and the answer verified. Communication is the heart of patient care. As a CNA, you are fortunate to be able to build solid relationships with your clients. You will have the opportunity to work with patients from other cultures, as well as those with special needs. Your ability to communicate with them and report to your team members is extremely important.
Topics covered in this practice test include:
- Active listening skills
- Working with clients from other cultures
- Assisting clients who are vision and hearing impaired
- How to ask good questions
- Understanding body language
- Conflict resolution
Each of these questions has four options. Read the question carefully and select the best option. If you are not sure, click on the Hint button underneath the options to read a sentence that can help you choose the correct answer. If you make a mistake, don’t worry! The correct response will be displayed, along with an explanation to help you understand. Track your progress on the upper left corner. Your correct answers will be in green. If you fail the test, you can restart it and try again. Good luck!